Great support without a big support team
Startups have limited people and plenty of questions to answer. Support Hero lets customers help themselves, so your team can focus on the problems only they can solve.
14-day free trial. No credit card required.
Customer support
Answer common questions once, in your knowledge base, instead of one email at a time.
Self-service
Create a knowledge base or FAQ for customers. Fewer repetitive questions frees your team for more complex issues.
Scales as you grow
Unlimited articles on every plan, with more admins and languages as your team grows.
Analytics and insights
See what customers search for, which searches fail and which articles they read, and make data-driven decisions.
Related reading
More ways teams use Support Hero
SaaS
In-app, context-sensitive help that supports onboarding and growth.
Learn more →Retail and e-commerce
How-to guides and answers customers can find 24/7, in their language.
Learn more →Call and contact centers
One searchable source of truth so agents answer accurately.
Learn more →Employee knowledge
Policies, IT answers and onboarding material in one place.
Learn more →Give customers answers before they need to ask
Start a 14-day free trial, no credit card required. Or request a demo and we’ll walk you through it.