Give employees one place to find the answers they need
Give your team one place to find answers to everyday questions, from IT problems to company policies, so nobody has to wonder who to ask.
14-day free trial. No credit card required.
Find information quickly
An IT issue, a phone problem, who to talk to about something: keep the answers where everyone can search them, and keep them current.
Policies people can find
Store employee and company policies without needing technical skills. Searchable and shareable, so you can stop printing and emailing them.
Report it
Give employees a place to report issues or give feedback with forms that are easy to set up.
Educate and train
Onboard and train new staff, and keep it private with private content and single sign-on, available as separately priced add-ons.
Related reading
More ways teams use Support Hero
SaaS
In-app, context-sensitive help that supports onboarding and growth.
Learn more →Retail and e-commerce
How-to guides and answers customers can find 24/7, in their language.
Learn more →Call and contact centers
One searchable source of truth so agents answer accurately.
Learn more →Startups
Self-service support without hiring a large support team.
Learn more →Give customers answers before they need to ask
Start a 14-day free trial, no credit card required. Or request a demo and we’ll walk you through it.