Help customers succeed inside your product
Growing SaaS businesses onboard new customers every day. Support Hero puts the answers inside your app, on the page where people need them, and tells you what they’re looking for.
14-day free trial. No credit card required.
Onboard customers at scale
Give every new customer the help they need to get started, without adding a support conversation for each one.
Help in context
The widget shows the articles for the page or feature a customer is using, so they get unstuck without leaving your app.
Simple to set up
Add the widget with one JavaScript snippet and start writing. Support Hero is simple to use, and we’ll help you get rolling.
Know what customers need
Support Hero provides reporting on article views, searches and reader feedback, so you can refine your content, your product and your processes.
See how the in-app widget works
Related reading
More ways teams use Support Hero
Retail and e-commerce
How-to guides and answers customers can find 24/7, in their language.
Learn more →Call and contact centers
One searchable source of truth so agents answer accurately.
Learn more →Employee knowledge
Policies, IT answers and onboarding material in one place.
Learn more →Startups
Self-service support without hiring a large support team.
Learn more →Give customers answers before they need to ask
Start a 14-day free trial, no credit card required. Or request a demo and we’ll walk you through it.