Answers shoppers can find themselves, 24/7
Customers don’t want to ask for help. They want to find the answer quickly on their own. Support Hero gives them a fast, searchable place to do it, any time of day.
14-day free trial. No credit card required.
How-to guides in one place
A simple repository for all of your product how-to guides. Write. Save. Done.
Self-service first
Shoppers find answers by themselves, which saves time for your customers, your employees and you.
Different languages
Over 20 languages are available, so you can support customers around the world in their own language.
Always on
The internet never sleeps, and neither should your support. Give customers a consistent answer any time they look.
Related reading
More ways teams use Support Hero
SaaS
In-app, context-sensitive help that supports onboarding and growth.
Learn more →Call and contact centers
One searchable source of truth so agents answer accurately.
Learn more →Employee knowledge
Policies, IT answers and onboarding material in one place.
Learn more →Startups
Self-service support without hiring a large support team.
Learn more →Give customers answers before they need to ask
Start a 14-day free trial, no credit card required. Or request a demo and we’ll walk you through it.